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Track your move

Enter the reference number from your confirmation email or SMS.

An enquiry reference starts with SHF-LEAD-. Once your move is booked you can use either the booking number (SHF-BKG-) or the tracking number (SHF-TRK-) — both work here.

Can't find your number?

  • It is in the confirmation email we sent when you submitted your request.
  • Once a move is booked, the booking and tracking numbers are on your confirmation.
  • Signed-in customers can see all their requests in the customer dashboard.
  • Or call us on 6202259770.